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first car rental - george airport car rental companies

first car rental depot information

First Car Rental Rental Terms for travel between 01-Jun-2019 and 31-Dec-2050

An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.

Debit cards are not an accepted form of payment by the supplier. Upon arrival, the supplier will not accept debit cards as a form of payment.

The balance is payable directly to the supplier on arrival, including:
*Rental days
*Contract Fee
*Tolls Admin Fee
*Security deposit (additional authorized amount to vehicle bond)
*The applicable security bond relevant to your chosen vehicle
*Excess amount
*Additional charges

Please note:

All vehicle renters are required to pay for their rental using an embossed credit card. First Car Rental accepts all major credit cards including American Express, Diners Card, Mastercard and Visa. We can either charge your credit card when you arrive at the rental kiosk for collection or at the time of making your reservation online.

Please note that the credit card holder has to be the renter of the vehicle, and, if reserving online, the same credit card used when making the reservation must be presented at the rental kiosk when collecting the vehicle.

First Car Rental do not accept debit cards.

As an added security feature introduced by various international banking institutions, transactions on credit cards issued outside South Africa will not be authorized by the issuing bank if the cardholders fails to inform them of their intention to travel to South Africa and the period concerned.


Fuel Policy

First Car Rental will refuel every car to ensure the next customer receives a full tank of fuel
Should the refuelling amount be less than R30.00 there will be no charge to the customer
Should the refuelling amount be greater than R30.00 the cost of fuel PLUS a REFUELLING FEE OF R20.00 (inclusive of VAT) will be charged.


Cross border rentals:
Customers are allowed to cross into Zimbabwe. However, the below policy applies for all across-border rentals:

Due to an increase in syndicate activity from the SADC countries, with immediate effect, no across border rentals will be permitted for any customer holding a Passport and/or Driver’s License from any of the countries listed below:


Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Group Limited. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at 2/509 St Kilda Rd, Melbourne VIC 3004. Thank you for booking with us.

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